About Us

This is the Unofficial Three Network Complaints Website

Welcome to the Unofficial site for Three complaints; a mini guide outlining the Three Complaints Procedures and general mobile phone complaints. I hope this helps and please remember it is essential you follow these steps as the Communications Ombudsman Otelo cannot help you until you have completed these steps and allowed 12 weeks for the company to try and resolve your matter.
Everything stated here is in accordance with the 3 Network Code of Practice and Otelo/Ofcom Guidelines
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When posting comments please be polite as we will not accept any offensive language on this site.
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Disclaimer: Please note that we have not affiliation with the Three Mobile network, Hutchison 3G or any of their subsidiaries. This site has not been created to attack the network but to provide a consumer site to assist in resolving issues for Three customers. We welcome any feedback and comments from Three themselves.